Privacy Policy
Effective Date: 09/01/2025

Welcome to The Lucy Studio (www.thelucystudio.com.au). We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy outlines how we collect, use, store, and disclose your personal information.

1. Information We Collect
We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, postal address, and other information you provide when contacting us or making an enquiry.

• Payment Information: If you purchase services or products, we may collect billing and payment details (processed securely by third-party providers).

• Website Usage Data: Information about your interaction with our website, including your IP address, browser type, and pages visited, collected via cookies or similar technologies.

2. How We Collect Your Information
We collect personal information in the following ways:

• When you submit a form on our website, such as a contact or enquiry form.

• When you communicate with us via email, phone, or social media.

• Through automated technologies like cookies when you use our website.

3. How We Use Your Information
Your personal information is used for the following purposes:

• To respond to enquiries or provide services you request.

• To process payments and deliver products or services.

• To personalise your experience on our website.

• To send updates, promotional offers, or newsletters (only if you have opted in).

• To analyse website usage and improve our website’s functionality and content.

4. Disclosure of Your Information
We do not sell your personal information. However, we may share it with:

• Service Providers: Third-party vendors who assist in operating our business, such as payment processors, hosting providers, and email marketing services.

• Legal Requirements: Authorities or law enforcement if required by law or to protect our legal rights.

5. Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Your information is stored securely in electronic systems.
While we strive to protect your data, no transmission over the internet is entirely secure. You use our website at your own risk.

6. Cookies and Tracking Technologies
We use cookies to improve your experience on our website, including:

• Remembering your preferences.

• Analysing website performance and traffic.
  You can manage or disable cookies in your browser settings. However, this may impact your experience on our site.

7. Your Rights
You have the right to:

• Access the personal information we hold about you.

• Request corrections to your personal information if it is inaccurate or incomplete.

• Opt-out of marketing communications by clicking "unsubscribe" in our emails or contacting us directly.

8. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or Australian privacy laws. Updates will be posted on this page with the effective date.

10. Contact Us
If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us at:

The Lucy Studio
lucymansfield4@gmail.com
www.thelucystudio.com.au